Senior UX Researcher

TEAMS Shanghai

We're looking for a Senior UX researcher to join our Shanghai studio and strengthen our UX team. You will be responsible for leading research and strategy projects by orchestrating the project team, objectives, timeline, and deliverables to ensure innovative insights, support our clients’ unique business challenges.

US

TEAMS Design Is an award-winning user experience design and innovation firm with offices in Europe, North America, and Asia. Our innovative approach to design takes concepts from research and into reality while reinforcing the client’s brand personality.

The Shanghai studio is a bright and delightful open loft office, overlooking a piece of Shanghai's unique old neighborhood and the inner street of Peninsula Bay with featured cafes and wine shops. Located on the North Bund area near Suzhou Creek, we are in one of the newly renovated red-brick factory buildings, among other art and design studios, branding, and e-commerce business units. We try our best to provide an open and supportive environment for our teams to thrive and achieve their full potentials. Get an impression here.

REQUIREMENTS

Must-Have:

  • 3+ years proven success leading User Research projects with an ability to demonstrate how your work improved the user experience and met business needs.

  • A strong portfolio demonstrating past work experience and deliverables.

  • A good understanding of research methods (for instance, surveys, in-depth interviews, field research, usability test, focus groups, etc.) and design innovation.

  • End-to-end experience with all aspects of research (research plan, recruiting, moderation, data collection, and analysis, reporting).

  • Good storytelling skill to weave the data into compelling stories.

  • Good communication skills with both clients and internal team members.

  • Team player with strong leadership skills – you take ownership of your project team’s work, and you are willing to help people around you to become even better.

  • Bachelor or above in Cognitive Psychology, Human-Computer Interaction, Product design, UX design, Service Design, Human Factors Engineering, Design strategy, or similar.

  • Fluent in both Chinese and English.

  • Working experience with global research projects and good graphic and visualization skills.

 

Nice to Have:

  • Any experience with User Interaction design or Design strategy will be a good plus.

  • Experience with data analysis / Quant research experience.

  • Previous experience working in a digital company.

Apply

Interested in joining the team? Send us your:

  • Complete portfolio that doesn't just show final results but a start-to-finish process that maps out the thinking, decision making, and development behind each project. Sketches and ideas that show how you think things through on paper, as well as mock-ups, must be included as part of your design thinking.

  • Full resume in both English and Chinese.

  • Cover letter (this can be the body of your email or attached separately).

  • Due to the epidemic, we are now only considering candidates who are already in China Mainland.

  • Send an email to [email protected]

 

Please apply via email only. You will hear from us, but we'd appreciate your patience due to the number of applicants. Thank you.

 

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