Bringing User Research Online During a Pandemic
Tips and Learnings on How to Conduct Remote Research
Our Shanghai studio acquired a user research project that was invariably affected by the now infamous epidemic, making in-home visits impossible to carry out as initially planned. But how does one go about changing platform processes on the fly?
Xun Zhang, Senior User Experience Designer, at TEAMS Shanghai, writes an insightful article that focuses on sharing their experience of adapting our user research methods during the epidemic. It is important to distinguish the short and long-term behaviour changes caused by the outbreak while analyzing the data collected “in-field”. This will be another big challenge for the implementation of user research made in this extra-ordinary time.
Read the article on Medium.